Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices following member complaints.
